The Numbers Speak:
2026 Satisfaction Survey Results
In early 2026, we conducted a satisfaction survey with our client base to better understand their experiences and needs. We are excited to share some of the key results that reflect their trust and satisfaction with our services.
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9 out of 10
surveyed clients guarantee that at Ceico, we care about their best interests (helping them achieve their IT goals and projects).
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98% of clients trust and
feel comfortable
with our services.
Our clients endorse us with an impressive 95% on-time
delivery rate.
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97% of our clients would recommend our services.
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Real infrastructure projects, Real outcomes
Explore how we support organizations through infrastructure modernization, data center projects and continuity-driven initiatives.
Strengthening 24/7 Operations Through Critical Infrastructure Modernization
Industry: Logistics & Customs Operations
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Enviroment: Cross-border, 24/7 operations supporting mission-critical processes
Challenge: Legacy infrastructure, unsupported systems, and high exposure to operational disruption
Solution Approach: Infrastructure modernization, high availability architecture, and network redesign aligned with best practices
Outcome: Improved system performance, reduced operational risk, and reliable 24/7 business continuity
Improving Operational Continuity Through a Secure Microsoft 365 Business Environment
Industry: Private Security Services
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Enviroment: Nationwide operation using Microsoft 365 for communication and operational coordination
Challenge: Shared accounts, service interruptions, limited access control, and inadequate licensing structure
Solution Approach: Migration to a dedicated Microsoft 365 business tenant with individual identities, licenses, and MFA
Outcome: Improved service availability, stronger access security, and a scalable environment for future growth
Improving Operational Resilience Through Integrated Infrastructure Strategy
Industry: Human Resources / Staffing
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Enviroment: Multi-site operation with centralized ERP system
Challenge: Performance limitations, dependency on internet connectivity, and lack of continuity strategy
Solution Approach: On-premises infrastructure redesign, multi-site architecture, and independent backup strategy
Outcome: Improved system performance, reduced operational risk, and enhanced business continuity capabilities
Strengthening Mobile Data Protection Through Centralized Device Management
Industry: Financial and Accounting Software
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Enviroment: Hybrid environment with corporate and personal mobile devices accessing business information
Challenge: Limited control over mobile access, applications, and corporate data across managed and personal devices
Solution Approach: Centralized device, application, and identity management using Microsoft Intune and Microsoft Entra ID
Outcome: Greater control over mobile access, improved data protection, and better use of existing Microsoft licensing
Beyond metrics, our experience is reflected in the environments we design, implement and support across enterprise organizations.
Testimonials from
Satisfied Clients
Nothing speaks better of our commitment to quality and service than the voices of our own clients in Mexico. Here, we share some of the most notable testimonials we've received:
Janani Zavala, IT assistant manager, KYB México
"Our experience with Ceico has been satisfying. They were always focused on identifying our needs for our projects. Ceico is a company with expertise and mastery of the topics, offering excellent service, which gives us security and confidence as an IT department."
