Service Policy

Minimize operational disruptions and build a resilient information technology environment.

Ceico's service policy is a strategic asset, offering proactive incident response and support for unforeseen circumstances.

Detailed incident reporting.
Expert support team.
Flexible contract terms with SLAs (8x5 or round-the-clock support).
Comprehensive environment pre-documentation.
Pre-established, client-tailored actions.
Immediate assistance.

Planning maintenance windows to prevent service interruptions and ensure uninterrupted operations during any disaster.

Ceico's engineering services are accessible through a contract that provides a service commitment (1 year, 3 years, or more), a service level agreement (8x5 or 24/7), and pre-engineered activities aligned with each client's specific needs.

Contact Us

+52 33 1980 5187

hello@ceico.io

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with a specialist.

At ceico, we specialize in proactive and immediate action when identifying IT vulnerabilities.

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